Chaddock turned to Redscan for advice after the company was recommended to her by another organisation. She ran a free trial of Redscan’s Service Delivery Platform (Redscan SDP) and was “completely stunned” at the effectiveness of the service. She says: “It was very straightforward to set up. We used the free trial to get feedback on Redscan SDP from over 700 employees, and the thought of taking it away from them, even after so short a period, was not a pleasant one. The decision to keep it was unanimous.”
The Redscan SDP has been shown to eradicate spam almost entirely — 99.5 per cent, rather than the 95-98 per cent effectiveness of most spam filters. It applies learning from user behaviour and reputation, and analyses an email’s content, reputation and IP address, to change the way spam is detected and treated.
In addition to blocking spam for Biwater, the Redscan SDP is configured to control access to sites that are not business-critical, including YouTube, streaming sites, Facebook, chat sites, MSN and sites containing adult or inappropriate content. Other web content is scanned by three separate anti-malware solutions from market leaders such has Kaspersky, ClamAV and Comtouch to prevent viruses, Trojans and other malware from entering the network.