Digitisation is playing an increasingly important role in the day-to-day operations of housing associations and property developers, helping these organisations to better communicate with tenants, clients and partners, improve efficiency and streamline services.
Organisations in the housing sector hold vast quantities of confidential information relating to tenants, employees and partners and this makes them a target for cybercriminals. These organisations must ensure they understand the rising threat of cybercrime and have the necessary people, technology and processes in place to mitigate these risks.
Common security challenges in the housing sector include:
• Maintaining the availability and accessibility of services
• Ensuing payments are processed efficiently and securely
• Protecting the personal data of tenants
• Balancing technological transformation with security
• Identifying and eliminating building management system vulnerabilities
• Mitigating security risks within the supply chain
• Complying with PCI and GDPR requirements
Housing associations, estate agents and property developers that take online card payments need to comply with the Payment Card Industry Data Security Standard (PCI DSS). Requirements include maintaining a secure network, implementing robust security policies, regularly testing systems for weaknesses and proactively monitoring network infrastructure.
Almost all organisations in the housing sector process personal data so must also comply with the requirements of the GDPR and DPA 2018. To achieve compliance, organisations must continually assess data security risks and ensure personal data is protected against unauthorised processing, accidental loss or destruction. Non-compliance and failure to report breaches within the mandated 72 hours could lead to a large GDPR fine.
€20 million or 4% of global turnover (whichever is greater)
The maximum GDPR penalty for a cyber security breach.
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