Redscan Cyber Security Limited (“Redscan”) collects and processes personal data for purposes including account management, product support and marketing. This privacy notice is designed to inform you about the data we collect, what we use it for and your rights regarding the use of this data.

Who is Redscan?

Redscan provides cyber security services to a wide range of organisations. We are committed to protecting the personal data we hold.

Personal data

Under the EU’s General Data Protection Regulation (“GDPR”) personal data is defined as:

“any information relating to an identified or identifiable natural person (‘data subject’); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.”

Why does Redscan collect and process personal data?

Redscan collects personal data for the following reasons:

  • To assist with account management and billing
  • To inform you about our products and services
  • To deliver and support our products and services
  • To help monitor and optimise our website, products, and services
  • To assist quality assurance and market research

Redscan is committed to ensuring that the information we collect and use is appropriate for these purposes and does not constitute an invasion of your privacy.

To use your personal data for marketing communications, Redscan will ensure that you have first provided written or verbal consent to use your data for this purpose. The channels we may use to contact you are email, phone and post. We offer individuals the ability to choose their communication preferences.

What personal data do we process?

The personal data we may collect and process through your use of www.redscan.com (“Website”) and our products and services includes:

  • Name and job title
  • Company name
  • Email address
  • Telephone number
  • Postal address
  • IP address
  • Browser ID

Marketing communication preferences

Any additional personal data that you chose to share with us will also be processed.

Cookies

Like most online businesses, Redscan uses web cookies to improve user experience. Cookies are small files that are placed on your system and assist Redscan in understanding how individuals use our website and systems. Cookies can be refused but may affect Redscan’s ability to deliver certain functionality.

Consent

By consenting to this privacy notice you are giving us permission to process your personal data specifically for the purposes identified.

You may change your marketing preferences or withdraw consent at any time by emailing dataprotection@redscan.com

Retention period

Redscan will process and store your personal data only as long as necessary to fulfil the purpose that the data was collected for.

Third parties

To help process your personal data for the purposes described in this policy, Redscan may entrust third party processers (“Third Parties”).

Redscan has contractual agreements in place with all the contracted Third Parties it works with in order to ensure your personal data is used only for the provision of the contracted services and in a manner that is consistent with this policy. Examples of Third Parties include CRM and marketing automation providers.

Your rights as a data subject

At any point while we are in possession of or processing your personal data, you, the data subject, have the following rights:

  • Right of access – you have the right to request a copy of the information that we hold about you.
  • Right of rectification – you have a right to correct data that we hold about you that is inaccurate or incomplete.
  • Right to be forgotten – in certain circumstances you can ask for the data we hold about you to be erased from our records.
  • Right to restriction of processing – where certain conditions apply to have a right to restrict the processing.
  • Right of portability – you have the right to have the data we hold about you transferred to another organisation.
  • Right to object – you have the right to object to certain types of processing such as direct marketing.
  • Right to object to automated processing, including profiling – you also have the right to be subject to the legal effects of automated processing or profiling.
  • Right to judicial review: in the event that Redscan refuses your request under rights of access, we will provide you with a reason as to why. You have the right to complain (as outlined in the Complaints section below).

All of the above requests will be forwarded on should any Third Parties be involved in the processing of your personal data.

Policy updates

From time-to-time, Redscan may update this privacy notice to reflect changes to the personal data we process or for other operational, legal or regulatory reasons.

The date at the bottom of this notice indicates when the notice was last updated.

Complaints

In the event that you wish to make a complaint about how your personal data is processed by Redscan, email us at dataprotection@redscan.com

If you unhappy about how a complaint has been handled by Redscan, you have a right to lodge a complaint directly with the Information Commissioner’s office in the UK (www.ico.org.uk) or your local supervisory authority.

Updated 11th May 2018