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Industry Solutions

Retail and eCommerce

Cyber Security in Retail and eCommerce

The rapid pace of digitisation has led many retailers to set up an eCommerce offering without fully considering the multitude of risks they face when moving sales operations online. Unfortunately, many websites lack basic security controls, which makes them an easy target for hackers.

84% of consumers say how a business uses and protects data is the top issue when deciding who to buy from and work with.
(CBI, Everyone’s Business Tracker, 2018)

Protecting customer information from cyber threats has never been more important.

Retailers operating online face a wide range of cyber security challenges:

Keeping pace with rapid digitisation of retail systems
Maintaining security while improving accessibility and user experience
Identifying and managing security exposures across the supply chain
Meeting PCI DSS requirements for card payments
Complying with the data security requirements of the GDPR

Key security questions for retailers

Security questions organisations in retail and ecommerce should be asking:

  • Is payment processing PCI DSS compliant?
  • How often are websites and POS systems tested for vulnerabilities?
  • Are suitable controls in place to prevent sophisticated threats?
  • Are systems able to identify threats that bypass the perimeter?
  • Is there a plan in place to detect, remediate and report breaches?
  • What systems and controls are in place to mitigate insider threats?
  • How is the personal data of clients processed and protected?

Cyber security compliance in Retail

Redscan’s comprehensive range of cyber security services can help retailers to comply with the General Data Protection Regulation (GDPR) and Data Protection Act 2018 (DPA). All organisations that handle personal data, such as customer information, must demonstrate robust data security standards and breach reporting capabilities, or risk a large regulatory fine.

€20 million or 4% of global turnover (whichever is greater)
The maximum GDPR penalty for a cyber security breach.

Retailers that take online card payments also need to comply with the Payment Card Industry Data Security Standard (PCI DSS). Requirements include maintaining a secure network, implementing robust security policies, regularly testing systems for weaknesses and proactively monitoring network infrastructure.

By helping retailers address gaps in their cyber security as well as proactively detect and remediate threats when they occur, Redscan’s affordable managed cyber security services support swift, hassle-free compliance.

About Redscan

Security Awards

Redscan has extensive experience working with organisations in retail, helping them to assess cyber security risk, eliminate vulnerabilities and proactively detect and respond to the latest cyber security threats.

View our case studies

Our cyber security services

Managed Detection and Response

Functioning as an extension of in-house IT resources, ThreatDetect™ is an award-winning MDR service supplying the capabilities needed to monitor, hunt for and remediate cyber-attacks and breaches 24/7.

Red Team Operations

Experience a real-world cyber-attack simulation to identify the weaknesses an attacker could exploit, quantify the value of data that could be exfiltrated and assess the effectiveness of security investments.

Penetration Testing

Our CREST-approved, fully customisable pen test engagements enable you to identify vulnerabilities and exposures in your infrastructure, applications, people and processes in order to reduce security risk.

What our customers say


The COVID-19 pandemic is causing unprecedented disruption for businesses around the world, many of which are struggling to overcome the many challenges the outbreak has created.   At Redscan, we’ve …

Case Study

A private hospital with royal patronage chose ThreatDetect™, Redscan’s Managed Detection and Response service, to protect patient data through proactive network and endpoint monitoring.

Cyber Security News


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