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Overview

Cyber security in retail and eCommerce

As a retailer, quickly adapting to customer trends is what makes your business successful. But are you prepared to respond effectively to fast-evolving cyber threats?

80% of retailers surveyed for the British Retail Consortium’s 2019 Retail Crime Survey said that they experienced an increase in cyber-attacks during the previous year.

Data breaches, ransomware and denial of service attackers affect not only major retailers, but stores and ecommerce websites of all sizes.

Challenges

Do these challenges sound familiar?

Protecting sensitive customer data
Maintaining security while improving service accessibility and user experience
Detecting and responding to data breaches
Safeguarding legacy systems alongside new technologies
Mitigating cyber security risks across the supply chain 
Meeting compliance requirements
84%
say security the top issue when choosing retailers
36.7%
global PCI compliance rate in 2019
€20 m
maximum GDPR fine for an unreported data breach

Key questions

Key security questions you should ask

  • How often are websites, applications and POS systems tested for vulnerabilities?
  • Is payment processing PCI DSS compliant?
  • Are suitable controls in place to prevent sophisticated threats?
  • Is there a plan in place to detect, remediate and report breaches?
  • What controls are in place to mitigate insider threats?
  • How is client data processed and protected?

Compliance

Helping retailers achieve regulatory compliance

A montage of compliance related security images

At Redscan, our experience of working with leading retailers and ecommerce businesses means that we understand the security challenges your organisation faces and how to address them through assessment, detection and response services.

From implementing robust security policies and regularly testing systems for weaknesses, to proactively monitoring networks, we provide the support to help satisfy the requirements of the GDPR, DPA 2018, PCI DSS, and other regulations and standards.

Need advice or help from our friendly team?

Get in touch

Services

Our award-winning services

ThreatDetect MDR

Managed Detection and Response

Award-winning support to rapidly detect and respond to the latest threats 24/7

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Specialist engagements to uncover and address hidden cyber security risks

Assessment Services

Specialist engagements to uncover and address hidden cyber security risks

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A person choosing from a range of Managed Security Services

Managed Security Services

Expert help to manage and monitor your choice of security technologies

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What our customers say

5/5 - based on 19 Reviews
"We’re very pleased with the service we receive. Across the whole service, whether it’s the SOC or the technical account management team, Redscan looks after us very well.”
IT Director
Asset Management Firm
“Thanks to Redscan, we’re in an infinitely better place now. We have got more visibility than we ever had, and critically, in all the right places. I can now sleep easy knowing that Redscan’s expertise is protecting our business.”
Head of Technology & Cybersecurity
Housebuilding Company
“If you want a solution where someone will look after you 24/7 and give you a very flexible, professional and agile service - you want Redscan.”
Lead IT Infrastructure Architect
Global Restaurant Chain
“With so much organisational change, this is a time of incredible pressure on our small team. Partnering with Redscan is making it easier for us to address the security challenges of business consolidation.”
Head of IT Security
Global Plastics Manufacturer
“The penetration testing that Redscan performed provided some very credible findings and outlined clear improvements that we were able to implement. The whole process raised the bar of our cyber security defences.”
Head of Cyber Security
Specialist Bank
“Redscan staff are always on hand to provide swift, clear advice. They help us keep a constant eye on our network and respond quickly to incidents to ensure systems remain operational.”
IT Director
Private Hospital
“I can offer a higher level of assurance at board level about our information security now. Redscan gives us a broader lens on a complex and changing environment.”
IT Director
Global Asset Manager
“We now know we’ve got eyes on our critical assets and that those events are being looked at, scrutinised, triaged and qualified as legitimate or false positives. That is night and day in contrast with where we were before our relationship with Redscan.”
Head of Technology & Cybersecurity
Housebuilding Company
"Redscan's cost effective service gives us peace of mind that we are doing all we can to protect our clients, our business, our staff, our counterparties and other partners."
Head of IT Infrastructure
Asset Management Firm
“Faster incident alerting enables us to better understand what is going on in our network and react more quickly. From an advice side of things, it’s great to be able to talk to knowledgeable people and discuss solutions to help mitigate our security risks.”
Head of IT Security
Global Plastics Manufacturer
“With Redscan, we are able to understand and quickly identify any threats. Redscan’s support gives us the freedom to feel more secure and be more productive.”  
Head of IT
Global Shipping Company
“Redscan’s hands on approach identified security flaws that had previously been overlooked by other vendors.”  
Technical Operations Manager
Spread Betting Firm
“By working in partnership with Redscan, we have significantly improved our operational resilience.”  
Head of Cyber Security
Specialist bank
“Thanks to Redscan we now have a solution that gives us the ability to monitor, isolate and eliminate threats across our IT infrastructure.”
Head of IT
Private Hospital
"Should I need any security testing again in the future, Redscan would be my first port of call!"
Project Analyst/Developer
Life Insurance Provider
“We have been very impressed by the quality of Redscan’s engagement, communication and reporting. We will not hesitate to use them for any future testing requirements.”      
Information Security Officer
Investment Advisory
“The personal approach is something I noticed from my first engagement with Redscan and it is still true today. We have 30 locations worldwide and it is valuable to have a third party being proactive in identifying potential security issues.”
Head of IT
Global Shipping Company
“Services like these are few and far between.”
Head of IT Infrastructure
Asset Management Firm
“I value the fact that Redscan aggregates insight about the cyber-attacks it sees on other customers and retrospectively applies it to other organisations, so we all benefit from that knowledge.”  
Head of Cyber Security
Specialist bank

About us

Why choose Kroll?

  • A leading global MDR company
  • Red and blue team CREST CSOC expertise
  • High-quality intelligence and actionable outcomes
  • Quick and hassle-free service deployment
  • An agnostic approach to technology selection
  • Avg. 9/10 customer satisfaction, 95% retention rate

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Resources

Discover our latest content and resources

From the blog
From the blog Case studies Latest news
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New research has found that manufacturing was the industry most targeted by cyber extortion in 2023, with this type of attack reaching record-breaking levels overall.  
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NCSC issues warning about festive fraud
In the run-up to the festive season, the National Cyber Security Centre (NCSC) is warning of AI-generated fraud, stating that shoppers lost £10.6m due to scams during the same period last year.  
13th November 2023
Quishing on the rise
New research has pinpointed a significant increase in incidents involving QR code phishing and suggests that the trend is likely to continue to grow.  
6th November 2023
Data encrypted in 75% of ransomware attacks on healthcare organisations
New research shows data was successfully encrypted in 75% of ransomware attacks on healthcare organisations in 2023, a significant rise from last year.