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Overview

Cyber security in retail and eCommerce

As a retailer, quickly adapting to customer trends is what makes your business successful. But are you prepared to respond effectively to fast-evolving cyber threats?

80% of retailers surveyed for the British Retail Consortium’s 2019 Retail Crime Survey said that they experienced an increase in cyber-attacks during the previous year.

Data breaches, ransomware and denial of service attackers affect not only major retailers, but stores and ecommerce websites of all sizes.

Challenges

Do these challenges sound familiar?

Protecting sensitive customer data
Maintaining security while improving service accessibility and user experience
Detecting and responding to data breaches
Safeguarding legacy systems alongside new technologies
Mitigating cyber security risks across the supply chain 
Meeting compliance requirements
84%
say security the top issue when choosing retailers
36.7%
global PCI compliance rate in 2019
€20 m
maximum GDPR fine for an unreported data breach

Key questions

Key security questions you should ask

  • How often are websites, applications and POS systems tested for vulnerabilities?
  • Is payment processing PCI DSS compliant?
  • Are suitable controls in place to prevent sophisticated threats?
  • Is there a plan in place to detect, remediate and report breaches?
  • What controls are in place to mitigate insider threats?
  • How is client data processed and protected?

Compliance

Helping retailers achieve regulatory compliance

At Redscan, our experience of working with leading retailers and ecommerce businesses means that we understand the security challenges your organisation faces and how to address them.

From implementing robust security policies and regularly testing systems for weaknesses, to proactively monitoring networks, we provide the support to help satisfy the requirements of the GDPR, DPA 2018, PCI DSS, and other regulations and standards.

Need advice or help from our friendly team?

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Services

Our award-winning services

ThreatDetect MDR

Managed Detection and Response

Award-winning support to rapidly detect and respond to the latest threats 24/7

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Assessment Services

Specialist engagements to uncover and address hidden cyber security risks

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A person choosing from a range of Managed Security Services

Managed Security Services

Expert help to manage and monitor your choice of security technologies

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What our customers say

5/5 - based on 14 Reviews
“With so much organisational change, this is a time of incredible pressure on our small team. Partnering with Redscan is making it easier for us to address the security challenges of business consolidation.”
Head of IT Security
IPL Plastics
“If you want a solution where someone will look after you 24/7 and give you a very flexible, professional and agile service - you want Redscan.”
Lead IT Infrastructure Architect
Pizza Hut Restaurants
“Redscan staff are always on hand to provide swift, clear advice. They help us keep a constant eye on our network and respond quickly to incidents to ensure systems remain operational.”
IT Director
King Edward VII's Hospital
“I can offer a higher level of assurance at board level about our information security now. Redscan gives us a broader lens on a complex and changing environment.”
IT Director
ICG
"Redscan's cost effective service gives us peace of mind that we are doing all we can to protect our clients, our business, our staff, our counterparties and other partners."
Head of IT Infrastructure
TT International
“Faster incident alerting enables us to better understand what is going on in our network and react more quickly. From an advice side of things, it’s great to be able to talk to knowledgeable people and discuss solutions to help mitigate our security risks.”
Head of IT Security
IPL Plastics
“With Redscan, we are able to understand and quickly identify any threats. Redscan’s support gives us the freedom to feel more secure and be more productive.”  
Head of IT
Bernhard Schulte Shipmanagement
“Redscan’s hands on approach identified security flaws that had previously been overlooked by other vendors.”  
Technical Operations Manager
Spread Betting Firm
“I definitely recommend ThreatDetect. It’s an incredible managed security service. By working in partnership with Redscan, we have significantly improved our operational resilience.”  
Head of Cyber Security
Specialist bank
“Thanks to Redscan we now have a solution that gives us the ability to monitor, isolate and eliminate threats across our IT infrastructure.”
Head of IT
King Edward VII's Hospital
“We have been very impressed by the quality of Redscan’s engagement, communication and reporting. We will not hesitate to use them for any future testing requirements.”      
Information Security Officer
White Oak (formerly LDF)
“The human factor is something I’m always looking for. This personal approach is something I noticed from my first engagement with Redscan and it is still true today. We have 30 locations worldwide and it is valuable to have a third party being proactive in identifying potential security issues.”
Head of IT
Bernhard Schulte Shipmanagement
“Services like ThreatDetect are few and far between.”
Head of IT Infrastructure
TT International
“I value the fact that Redscan aggregates insight about the cyber-attacks it sees on other customers and retrospectively applies it to other organisations, so we all benefit from that knowledge.”  
Head of Cyber Security
Specialist bank

About us

Why choose Redscan?

  • A leading UK-based MDR company
  • Red and blue team CREST CSOC expertise
  • High-quality intelligence and actionable outcomes
  • Quick and hassle-free service deployment
  • An agnostic approach to technology selection
  • Avg. >9/10 customer satisfaction, 95% retention rate

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Two Redscan team members analysing cyber security intelligence

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Resources

Discover our latest content and resources

From the blog
From the blog Case studies Latest news
22nd May 2020
Cybersecurity cited by WEF as one of the top COVID-19 fallout issues
Cybersecurity is one of the ‘Top 10 Fallout’ issues from COVID-19 according to a new Global Risks report published by the Word Economic Forum. Nearly 38% of risk professionals surveyed say changing work patterns will lead to increases in cyber security and fraud incidents
15th May 2020
CISA and FBI publishes list of top 10 security vulnerabilities
A new reported authored by CISA and the FBI reveals that vulnerabilities in Microsoft Office and Apache Struts were among the software vulnerabilities most commonly exploited between 2016 and 2019.
7th May 2020
Cyber security warning issued to healthcare providers
Healthcare bodies and medical research organisations are being targeted by advanced persistent threat groups and must take steps to minimise the risk of ‘password spraying’ campaigns, according to a joint security advisory issued by the NCSC in the UK and CISA in the US.
1st May 2020
FCA extends SCA deadline to September 2021
Due to the COVID-19 crisis, The UK's Financial Conduct Authority has announced that it is to delay the implementation of strong customer authentication rules by a further six months.