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Definition

SIEM

Security Information and Event Management is a set of integrated log management and monitoring tools that help organisations detect targeted attacks and data breaches. SIEM systems aggregate and analyse log event information from devices, infrastructure, systems and applications to detect suspicious activity inside networks. When anomalous behaviour is identified, an alert is generated for investigation. Learn more about SIEM.

Overview

Enhance threat detection with managed SIEM

With the threat landscape evolving at an unprecedented rate, real-time threat monitoring to provide visibility of security events inside your organisation’s network is now an important layer of defence.

Redscan’s Managed SIEM service combines the latest Security Information and Event Management (SIEM) technology, experienced security experts, and up-to-the minute threat intelligence to enhance threat visibility across on-premises, cloud and hybrid environments.

A person choosing from a range of Managed Security Services

Managed SIEM

How can a managed SIEM service from Redscan help?

Organisations that invest in SIEM can quickly realise that they are unable manage it without a large team of security experts to deploy their chosen solution and analyse and respond to the high volume of alerts it is likely to generate. Alert fatigue is a common problem for security teams, often leading to important alerts being missed or overlooked. A high proportion of SIEM alerts are also false positives.

For an affordable subscription, Redscan provides the people, technology and intelligence your organisation needs to get the most out of SIEM. Certified to deploy and manage a range of SIEM solutions, our Security Operations Centre (SOC) professionals work as an extension of your in-house team to enhance threat detection and response capabilities and alleviate the burden of analysing and investigating security alerts 24/7.

Features

Included as part of our SIEM service

Combining the best machine intelligence and cyberoffensive expertise, our SIEM service includes:

The latest SIEM technology

An agnostic approach to technology means that we support a broad range of market-leading SIEM technologies, including ‘Next-Gen’ and SaaS SIEM solutions, and we’ll work with you to deploy a system that’s best tailored to your organisation’s threat detection needs.

Experienced security experts

Our UK-based security operations centre (SOC) team of analysts, engineers and incident responders are responsible for the deployment, configuration and ongoing monitoring of your SIEM solution. We’ll even host it for you in our datacentre.

CyberOps™ platform

CyberOps is our proprietary threat management platform that our SOC experts use to notify your in-house security team of incidents and supply the actionable mitigation guidance they need to respond quickly and effectively.

Discuss your requirements

Get in touch

SIEM FAQ

Frequently asked questions

What is SIEM and how does it work?

Security Information and Event Management technologies integrate with a wide range of event log and threat intelligence sources to help organisations identify and respond to security incidents.

SIEM combines the event monitoring, correlation and notification capabilities of security event management (SEM) with the analysis, retention and reporting functions of security information management (SIM).

SIEM solutions work by aggregating and analysing log data from devices, infrastructure, systems and applications and generating alerts for security teams to review and respond to.

What is SIEM used for?

SIEM is used by organisations to improve visibility of cyber security threats inside a network. SIEM solutions can help to achieve the cyber security monitoring capabilities needed to support compliance with the GDPR, NIS Directive, PCI DSS, as well as other data regulations and standards.

What is the best SIEM solution for your business’s needs?

With so many SIEM solutions available, it can be difficult to know which one to choose. Some technology vendors incorporate SIEM as part of broader threat management platforms.

Rather than focusing purely on price or reputation, buyers should consider how well a SIEM solution will integrate with existing data sources to provide the threat coverage and visibility needed to address SIEM use cases. Deployment options, support for threat intelligence sources and incident response capabilities are also important considerations.

What tools does SIEM integrate with?

To facilitate event correlation and alerting, SIEM tools collect logs from a wide range of data sources. Sources typically include network devices, infrastructure, systems, applications and security technologies such as firewalls, endpoint protection platforms and intrusion detection and prevention systems. To enhance threat visibility and coverage, some SIEM tools can also be integrated with Endpoint Detection and Response (EDR) tools.

How much does a SIEM cost?

A shift in the SIEM market, largely driven by cloud, has seen vendors’ delivery models change from perpetual to fixed term licencing. The price of a SIEM tool can be dependent on factors such as volume of log events, number of employees, and storage requirements.

What are the main SIEM challenges?

If not deployed and maintained properly, SIEM solutions can generate a sizeable volume of alerts. Organisations without a large, dedicated security team often struggle with the time-consuming task of trawling through SIEM alerts to identify genuine security incidents. Even when genuine threats are identified, knowing how to quickly and effectively respond them is a separate challenge in itself.

A managed SIEM service helps organisations to bridge the resource gap by providing the latest SIEM technology as well as the security professionals needed to manage and monitor it, 24/7.

Benefits

Key service benefits

Our Managed SIEM service offers your organisation a range of security and operational advantages:

Enhances threat detection and incident response

Redscan’s SOC analysts and engineers are experienced at using a range of SIEM technologies and possess the incident response experience needed to best leverage them to detect and respond to current and emerging threats.

Reduces load on in-house teams

By analysing and triaging the alerts generated by your SIEM platform and only communicating those which genuinely require attention, Redscan’s SOC experts enable your in-house team to focus on other aspects of security management.

Maximises SIEM investment

Our professionals deploy the SIEM system that will best meet your organisation’s needs or take over management of an existing investment. We’ll integrate the log sources and intelligence required to achieve threat visibility and conduct regular checks to ensure it remains in optimal health.

Supports compliance needs

Proactive security monitoring is a requirement of the GDPR, PCI DSS and other regulatory and industry standards. Compliance reporting helps you to measure improvements to your organisation’s security posture and communicate the value of the service to stakeholders.

What our customers say

4.8/5 - based on 53 Reviews
“Redscan’s security experts work hand in hand with our in-house team, providing us with the insights we need to identify and eliminate threats across our environment 24/7.
IT Security & Infrastructure Director
“Thanks to Redscan, we’re in an infinitely better place now. We have got more visibility than we ever had, and critically, in all the right places. I can now sleep easy knowing that Redscan’s expertise is protecting our business.”
Head of Technology & Cybersecurity
Housebuilding Company
“With so much organisational change, this is a time of incredible pressure on our small team. Partnering with Redscan is making it easier for us to address the security challenges of business consolidation.”
Head of IT Security
Global Plastics Manufacturer
“Redscan staff are always on hand to provide swift, clear advice. They help us keep a constant eye on our network and respond quickly to incidents to ensure systems remain operational.”
IT Director
Private Hospital
“I can offer a higher level of assurance at board level about our information security now. Redscan gives us a broader lens on a complex and changing environment.”
IT Director
Global Asset Manager
“We now know we’ve got eyes on our critical assets and that those events are being looked at, scrutinised, triaged and qualified as legitimate or false positives. That is night and day in contrast with where we were before our relationship with Redscan.”
Head of Technology & Cybersecurity
Housebuilding Company
"Redscan's cost effective service gives us peace of mind that we are doing all we can to protect our clients, our business, our staff, our counterparties and other partners."
Head of IT Infrastructure
Asset Management Firm
“Faster incident alerting enables us to better understand what is going on in our network and react more quickly. From an advice side of things, it’s great to be able to talk to knowledgeable people and discuss solutions to help mitigate our security risks.”
Head of IT Security
Global Plastics Manufacturer
“With Redscan, we are able to understand and quickly identify any threats. Redscan’s support gives us the freedom to feel more secure and be more productive.”  
Head of IT
Global Shipping Company
“By working in partnership with Redscan, we have significantly improved our operational resilience.”  
Head of Cyber Security
Specialist bank
“Thanks to Redscan we now have a solution that gives us the ability to monitor, isolate and eliminate threats across our IT infrastructure.”
Head of IT
Private Hospital
“The personal approach is something I noticed from my first engagement with Redscan and it is still true today. We have 30 locations worldwide and it is valuable to have a third party being proactive in identifying potential security issues.”
Head of IT
Global Shipping Company
“Services like these are few and far between.”
Head of IT Infrastructure
Asset Management Firm
“I value the fact that Redscan aggregates insight about the cyber-attacks it sees on other customers and retrospectively applies it to other organisations, so we all benefit from that knowledge.”  
Head of Cyber Security
Specialist bank
"Our partnership with Redscan has been one of the most successful that we have ever undertaken"
IT Director
Global Asset Manager

About us

Why choose Kroll?

  • A leading global MDR company
  • Red and blue team CREST CSOC expertise
  • High-quality intelligence and actionable outcomes
  • Quick and hassle-free service deployment
  • An agnostic approach to technology selection
  • Avg. 9/10 customer satisfaction, 95% retention rate

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