An increasing number of businesses are leveraging SOAR to improve the effectiveness of their cyber security operations. In this latest blog, we explain how unlocking the value of SOAR could be crucial to help enhance your organisation’s security posture.
What is SOAR?
Coined by research company Gartner, Security Orchestration, Automation and Response (SOAR) is a term used to describe the convergence of three distinct technology markets: security orchestration and automation, security incident response platforms (SIRP), and threat intelligence platforms (TIP).
SOAR technologies enable organisations to collect and aggregate vast amounts of security data and alerts from a wide range of sources. This assists human and machine-led analysis, as well as the standardisation and automation of threat detection and remediation.
By year-end 2020, 15% of organizations with a security team
larger than five people will leverage SOAR, up from 1% today.
How is SOAR helping businesses overcome their security challenges?
In face of ever-evolving and disruptive threats, a shortage of qualified security personnel and the need to manage and monitor growing IT estates, SOAR is helping businesses of all sizes to improve their ability to swiftly detect and respond to attacks. It supports cyber security needs by:
1. Delivering better quality intelligence
Tackling the latest sophisticated cyber security threats requires an in-depth understanding of attackers’ tactics, techniques and procedures (TTPs) and an ability to identify indicators of compromise (IOCs). By aggregating and validating data from a wide range of sources, including threat intelligence platforms, exchanges and security technologies such as firewalls, intrusion detection systems, SIEM and UEBA technologies, SOAR helps SOCs to become more intelligence-driven. The effect of this is that security personnel are able to contextualise incidents, make better informed decisions and accelerate incident detection and response.
2. Improving the efficiency and efficacy of operations
The need to manage so many disparate security technologies can place a huge strain on security personnel. Not only are systems in need of constant monitoring to ensure their ongoing health and performance, but the thousands of daily alarms they generate can also lead to alert fatigue. Constant switching between multiple systems only makes the situation worse, costing teams time and effort, as well as elevating the risk of mistakes being made.
SOAR solutions help CSOCs automate and semiautomate some of the day-to-day and mundane tasks of security operations. By presenting intelligence and controls through a single pain of glass and utilising AI and machine learning, SOAR tools can significantly reduce the need for SOC teams to perform ‘context switching’. It can also help to ensure processes are handled more efficiently and improve organisations’ productivity and capacity to handle more incidents without a needing to hire more personnel. A key goal of SOAR is to help security staff work smarter rather than harder.
3. Enhancing incident response
To minimise the risk of breaches and limit the vast damage and disruption they can cause, rapid response is vital. SOAR helps organisation to reduce mean time to detect (MTTD) and mean time to respond (MTTR) by enabling security alerts to be qualified and remediated in minutes, rather than days, weeks and months.
SOAR also enables security teams to automate incident response procedures (known as playbooks). Automated responses could include blocking an IP address on a firewall or IDS system, suspending user accounts or quarantining infected endpoints from a network.
4. Improves reporting and knowledge capture
In many cyber security operations centres, frontline workers can spend a disproportionate amount of time managing cases, journaling, creating reports and documenting incident response procedures. By aggregating intelligence from a wide range of sources and presenting this information via visual, custom-built dashboards, SOAR can help organisations to reduce paperwork whilst improving communication between the C-suite and the frontline.
By automating tasks and procedures, SOAR also helps to codify knowledge and avoid loss of institutional memory; something that can happen all too easily given the difficulty organisations face in retaining security talent.
Performing tasks faster equals better time to resolution. The longer
threats go unaddressed, the greater the chance of damage and disruption.
How Redscan is embracing SOAR
Improving the delivery, quality and effectiveness of our managed security services is a key focus for Redscan. By working closely with clients to fully understand their security needs, we not only help organisations to capture, aggregate and validate a wider range of intelligence across their on-premise, cloud and hybrid environments we help them make more sense of it too. We do this by generating actionable outputs that enhance threat detection and response capabilities.
By utilising our collective knowledge of the latest network and endpoint tools, experience managing firewalls, and offensive security expertise, we optimise systems to reduce false alarms, set correlation rules and watchlist to detect new patterns of anomalous behaviour and create and develop incident response playbooks.
CyberOps™ , our proprietary security notification and analytics platform, is built to integrate with a large number of security technologies. This helps us to leverage an extensive range of intelligence, centralise workflows and improve multi-stakeholder and compliance reporting.
Improving the efficiency of our CSOC through automation enables us to reduce manual workloads, improve visibility, perform proactive threat hunting plus validate detection and response technologies and processes.